Just how can we allow you to?
Hitachi Capital Retail Finance
2 Apex ViewLeedsWest YorkshireLS11 9BH
If you want to talk to us about being a partner that is retail please complete the quick form and something of y our group can get back again to you as quickly as possible.
Instead, in the event that you’d instead talk to some body right away, go ahead and call us on 0344 375 5501
08:45 – 17:15 to Thursday08:45 – 16:45 Friday monday
Retail Helpline
If you should be a preexisting retail partner with a basic enquiry, please phone our Retail Helpline on 0344 375 5515
Retail Helpline opening hours: 08:45 – 18:00
If you should be a client seeking to talk with some body about a current retail finance or unsecured loan contract, phone our Customer Helpline on 0344 375 5500
E mail us to find out more
Require some help?
You can save time by managing your account online through our MyHPF portal or MyHPF App, details of how to log in can be found below and our FAQs page will also help to answer most of your questions if you’re an existing customer.
If you want to talk with us, you are able to e mail us making use of one of several choices below. Take note our phone lines are generally especially busy on a Monday as well as the finish associated with the thirty days around payday, you will probably find faster waiting times by calling at a time that is different.
Hitachi Capital Customer Finance
Got a concern regarding your individual finance contract?
In financial difficulty and need to discuss your circumstances, please complete our loan Repayment form so we can provide you with the right support if you have missed a payment or have found yourself.
Starting Hours:Monday to Friday- 8:15am to 7:15pmSaturday – ClosedSunday – Closed
Bank Vacations – Closed
Our Collections group are contacted on 0344 375 5488*
For lots more general account queries contact our client Experience group on 0344 375 5500*
Talk with our personal loan advisers, that will be thrilled to work with you along with your unsecured loan application.
Telephone:To procedure a loan that is personal give us a call on 0343 351 quik payday loans Roberta Georgia 9112*
Starting Hours:Monday to Friday- 8:45am to 7:30pmSaturday – ClosedSunday – Closed
Bank Vacations – Closed
All numbers that begin with 03 are charged in the exact same price as standard landline figures.
Outbound and*Inbound telephone telephone calls could be recorded for training and monitoring purposes
Hitachi Capital Company Finance
Thorpe RoadStaines-upon-ThamesSurreyTW18 3HP
Got question regarding your company Finance contract?
If you’re a customer that is existing an enquiry regarding your contract, please go ahead and make contact by either phone or e-mail.
Opening hours: Monday – Friday: 9am to 5pm
Looking for to fund a valuable asset?
In the event that you don’t have a preexisting agreement with us and want to talk with a skilled person in our start up business team, be sure to please feel free to obtain in contact by phone or e-mail.
Opening hours: Monday – Friday: 9am to 5pm
E mail us
Hitachi Capital Invoice Finance
5 Hollinswood CourtStafford Park 1TelfordShropshireTF3 3DE
Customer Helpline
If you should be a customer and have to get in contact please call us on 0808 239 9368
(to Friday – 8.45am to 17.15pm monday)
Please pick:
Call us
Franchise Finance
Wish to get more information? Speak to certainly one of our specialists today.
Mobile: 01844 355575(to Friday – 9am to 5pm monday)
Post (Workplace Target):
Franchise FinanceBeacon HouseStokenchurch Company ParkIbstone RoadStokenchurchBucksHP14 3WN
E mail us to find out more
Hitachi Capital European Vendor Options
If you’re a small business trying to provide finance to your web visitors in the united kingdom or European countries, speak to us about starting a merchant finance programme to aid the sales.
EVS Customer Services for UK, Ireland and Netherlands be sure to contact:
Mobile: +44 (0)34 33 519 171
Call us
Hitachi Capital Car Options
Hakuba Home White Horse Company Park Trowbridge BA14 0FL
On 0344 463 2900 if you are an existing customer and need to get in touch please call us
(to Friday – 9am to 5pm monday)
Please choose:
E mail us
Hitachi Capital (UK) PLC
Thorpe RoadStaines-upon-ThamesSurreyTW18 3HP
E mail us
Complaints
Resolving your grievance
At Hitachi Capital UK, we make an effort to provide the best possible service to our customers. Nonetheless, regarding the uncommon event that people do get a grievance, we go on it really really.
We try to investigate and resolve any complaints quickly sufficient reason for minimal interruption for the clients.
If you should be perhaps not pleased with some of the services or products you can expect, please make reference to the procedures below.
What direction to go whenever we can not achieve an understanding
You may be able to refer the matter to the Financial Ombudsman Service if you are not satisfied with our response to your complaint. You need to contact them within 6 months for the date of y our response that is final letter you.
They may be contacted when you look at the ways that are following: Financial Ombudsman provider, Exchange Tower, London, E14 9SRTelephone: 0300 123 9 123
Further details can be seen regarding the Financial Ombudsman provider site:
PPI Complaints
The deadline of 29 2019 for PPI Complaints has now passed august. We’ll never be in a position to investigate any further claims.
On Line Dispute Resolution (ODR)
You can also manage to utilize the ODR platform , put up because of the European Commission, to raise a problem. Please keep in mind complaints submitted through this channel will be redirected to Financial Ombudsmen provider (FOS) to use it.
Complaints Publication Report
Probably the most current complaints information reported into the FCA (Financial Conduct Authority) comes in our Complaints Publication Report.